If something does not fit or is not what you expected, you can exchange it within 7 days of delivery.
What can be exchanged
- Unworn and unwashed items, with the tags still attached.
- In their original packaging, with the invoice.
Innerwear and items marked as final sale cannot be exchanged, for hygiene reasons.
How to start an exchange
- Call or WhatsApp +880 1944-224300, or email contact@foreignersworld.com, within 7 days of delivery.
- Tell us your order number and what you would like instead.
- We arrange the pick-up or tell you where to send it.
Refunds
If the item is out of stock or damaged, we refund the full amount you paid, including the delivery charge, within 7 working days by bKash, Nagad or bank transfer. For a change of mind, the return courier charge is yours to cover.
Wrong or damaged item
That is on us. Send a photo to contact@foreignersworld.com within 48 hours of delivery and we will replace it or refund it in full, whichever you prefer.
